Online Customer Service Level 2 (VTQ) Training Videos

  • 4.1/5 Stars
4.1 (10 ratings)
Taught by Keith Sleightholm
Video Playtime: 1 hour and 37 minutes
English English
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Includes

  • 24/7 on-demand video
  • Access on mobile
  • Endorsed by Skills for Care
  • 3.0 hrs CPD
  • Instant printable wall certificate
  • Weekly refresher video
  • Expiration reminder
  • Student manual

Training 5 or more people?

Save on your training with discounted e-learning rates for your group or nationwide classroom courses.

Customer Service Level 2 (VTQ) At a Glance

  • Understand more about customer service and make your work more enjoyable and rewarding
  • Increase sales and repeat business by treating people correctly
  • Learn about different methods of communication
  • Ideal for any business sector and any level of employee
  • Customer service training is also ideal to increase working relationships between employees.
  • Covers correct use of telephones to defuse potential situations between you and your customer